Privacy Policy

1. Information We Collect

We collect information directly from you when you submit requests, book discovery sessions, or use our integrations:

• Contact Information: Names, business emails, WhatsApp numbers, schedules, and described bottlenecks.
• Operational Logs: Transaction data, query transcripts processed through WhatsApp Business API webhooks or web chat frames.
• Technical Metadata: Session cookies, IP addresses, and rate-limiting headers.

2. How We Use Data

Your data is strictly used to build custom pipeline structures. We do not sell or distribute databases to third parties. We use details to:

• Train local conversational AI models on your specific business guidelines.
• Configure WhatsApp scheduler templates and notification flows.
• Diagnose webhook failures and manage script updates.

3. Retention & Vetted APIs

Client records are stored securely. Debugging transcripts and server logs are purged within 30 days. All Meta API and chatbot connections use official, vetted credentials.

4. Security Measures

We enforce JWT validation, rate limits, and SSL/HTTPS routing to safeguard transaction pipelines.

5. Contact Us

For data erasure requests or configuration audits: contact@nxtrev.in